Privacy Policy
Effective Date: November 28, 2025
Introduction
Warren IT ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website warrenit.com, including all pages, features, and services offered therein.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Gabe's Sandbox & AI Interaction Notice
This section specifically addresses the privacy practices for the "Gabe's Sandbox" gaming features and interactions with our AI opponent, "S.N.A.R.K." (System Network for Automated Roast Knowledge).
Information We Collect for Games
To facilitate gameplay and AI opponent features, we collect and process:
- Game Telemetry: Wins, losses, draw rates, move history, and timestamps
- User Interactions: Chat messages and interaction logs with the AI opponent
- Technical Logs: IP addresses, browser user-agents, and API request metadata
How We Process and Store Your Game Data
We utilize third-party infrastructure to power these experimental features:
🗄️ Game Statistics (MongoDB Atlas)
- What is stored: Your win/loss records, leaderboard standing, and historical game performance
- Purpose: To maintain the leaderboard and provide context to the AI opponent
- Retention: Stored indefinitely to maintain your user profile history until account deletion is requested
- Location: Data is processed and stored in the United States
🤖 Generative AI (AWS Bedrock)
- What is processed: Your current game statistics (wins/losses) and the conversation history with "S.N.A.R.K."
- Purpose: To generate dynamic, context-aware dialogue and game commentary
- Note: Your game statistics are shared with the AI model during the game session to allow it to comment on your performance
- Memory: The AI utilizes AgentCore memory to recall previous interactions within the session
- Training: AWS Bedrock does not use customer inference data to train their base models. Your conversations are not used for model training.
📊 Infrastructure Logs (AWS CloudWatch)
- What is stored: Server-side logs regarding API Gateway requests and Lambda function executions
- Purpose: Debugging, security monitoring, and performance optimization
- Retention: These logs are strictly retained for seven (7) days and then automatically deleted
⚠️ AI Interaction Warning
The AI opponent ("S.N.A.R.K.") is powered by a Large Language Model (LLM). Do not share secrets: You should not enter any Personally Identifiable Information (PII), confidential business data, or sensitive personal details into the chat interface. While we do not use your data to train public AI models, data sent to LLMs is processed by third-party providers (Amazon Web Services).
General Data Collection
Information You Provide
We may collect information you voluntarily provide when you:
- Register for an account or authenticate via Microsoft/Azure AD
- Fill out a contact form
- Interact with our games and AI features
- Communicate with us via email or other channels
Information Automatically Collected
When you access our website, we may automatically collect:
- Device Information: Browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent, click patterns
- Network Information: IP address, internet service provider
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with our website. You can control cookies through your browser settings and our cookie consent banner.
Types of Cookies We Use
Google Analytics
We use Google Analytics (GA4) to collect anonymized page interaction data, session duration, and click events. This helps us understand general user engagement. Google Analytics only activates after you consent to analytical cookies via our cookie banner.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Authenticate users and maintain account security
- Power game features and AI interactions
- Maintain leaderboards and game statistics
- Respond to inquiries and provide customer support
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues or security threats
Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who assist in operating our website and services (AWS, MongoDB Atlas, Microsoft Azure AD)
- Analytics Partners: Google Analytics for website usage analysis
- Legal Requirements: When required by law, subpoena, or other legal process
- Business Transfers: In connection with any merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
Data Retention
- Short-Term: Technical logs (CloudWatch) expire after 7 days
- Session Data: AI conversation context is cleared after the game session ends
- Long-Term: Game statistics (MongoDB) are associated with your Warren IT user account and retained indefinitely unless deletion is requested
- Account Data: Retained for the duration of your account relationship with Warren IT
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data, including game statistics
- Opt-Out: Opt out of non-essential cookies and analytics tracking
- Data Portability: Request a copy of your data in a portable format
To exercise any of these rights, please contact us using the information provided below.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit (TLS/HTTPS)
- Encryption of data at rest
- Access controls and authentication requirements
- Regular security assessments and monitoring
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
International Data Transfers
Our services are hosted and operated in the United States (AWS us-east-1 region). If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your data rights, or want to reset/delete your game statistics, please contact us:
Legal Disclaimer
This privacy policy is provided for informational purposes only and does not constitute legal advice. Warren IT recommends consulting with a qualified attorney for advice regarding specific legal situations or compliance requirements.